Demandbase incident

slack notification delivery failures

Major Resolved View vendor source →

Demandbase experienced a major incident on June 3, 2025 affecting Demandbase Platform, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 09:34 AM UTC
Resolved
Jun 03, 2025, 04:01 PM UTC
Duration
6h 26m
Detected by Pingoru
Jun 03, 2025, 09:34 AM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating Jun 03, 2025, 03:13 AM UTC

    We are currently investigating an issue with slack notification delivery.

  2. investigating Jun 03, 2025, 09:34 AM UTC

    We are aware of issues. It was due to a bad workspaceId lookup that was pushed to prod as part of last week's release.

  3. identified Jun 03, 2025, 10:23 AM UTC

    The issue has been identified and fix will be pushed tomorrow morning.

  4. monitoring Jun 03, 2025, 03:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 03, 2025, 04:01 PM UTC

    This incident has been resolved.