Demandbase experienced a minor incident on May 15, 2026 affecting Demandbase Platform, lasting 7h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Demandbase Platform
Update timeline
- identified May 15, 2026, 04:11 PM UTC
The overnight data refresh is behind schedule. We have fixed the issue and are working on getting caught up. The most recent data is from May 13th.
- identified May 15, 2026, 05:54 PM UTC
The system is on track to fully catch up by ~5PM Pacific. Tenant data such as yesterday's site analytics and CRM/MAS updates should surface in the next few hours.
- identified May 15, 2026, 09:24 PM UTC
We are expecting to be fully caught up in the next 2 to 3 hours.
- resolved May 16, 2026, 12:05 AM UTC
The data is now up to date.