Demandbase incident

Activities from yesterday and Journey Stage updates have not been refreshed for some tenants.

Major Resolved View vendor source →

Demandbase experienced a major incident on June 18, 2025 affecting Demandbase Platform, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 04:27 PM UTC
Resolved
Jun 19, 2025, 08:58 PM UTC
Duration
1d 4h
Detected by Pingoru
Jun 18, 2025, 04:27 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating Jun 18, 2025, 04:27 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 18, 2025, 04:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 18, 2025, 08:00 PM UTC

    We believe we have identified the root cause. We expect all the tenants to be up to date after tonight's refresh.

  4. identified Jun 19, 2025, 02:42 PM UTC

    We have identified additional issues and are continuing to work on the issue.

  5. resolved Jun 19, 2025, 08:58 PM UTC

    All tenants are up to date.