Demandbase incident

Tenant refresh delayed

Minor Resolved View vendor source →

Demandbase experienced a minor incident on June 24, 2025 affecting Demandbase Platform, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 02:52 PM UTC
Resolved
Jun 25, 2025, 03:17 PM UTC
Duration
1d
Detected by Pingoru
Jun 24, 2025, 02:52 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating Jun 24, 2025, 02:52 PM UTC

    We are experiencing issues with refreshing customer tenants this morning. We are looking into it.

  2. identified Jun 24, 2025, 09:30 PM UTC

    We belieive we have identified the issue. Data will be refreshed at the next opportunity which will be tomorrow morning. We will be watching the jobs to make sure they are successful.

  3. resolved Jun 25, 2025, 03:17 PM UTC

    Last nights refresh was successful and customer data is up to date.