Demandbase experienced a major incident on September 18, 2025 affecting Demandbase Platform, lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Demandbase Platform
Update timeline
- investigating Sep 18, 2025, 03:50 PM UTC
We are aware of performance issues in the Demandbase application. The team is investigating.
- monitoring Sep 18, 2025, 04:08 PM UTC
The site performance has returned to normal. We will continue to monitor it.
- resolved Sep 18, 2025, 10:34 PM UTC
This incident has been resolved.