Demandbase incident

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Critical Resolved View vendor source →

Demandbase experienced a critical incident on April 25, 2022 affecting Demandbase for Sales, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2022, 03:51 PM UTC
Resolved
Apr 25, 2022, 07:44 PM UTC
Duration
3h 53m
Detected by Pingoru
Apr 25, 2022, 03:51 PM UTC

Affected components

Demandbase for Sales

Update timeline

  1. investigating Apr 25, 2022, 03:51 PM UTC

    We are currently investigating the issue.

  2. monitoring Apr 25, 2022, 04:46 PM UTC

    We have put in a temporary fix that has brought the applications back up. We are still working on fixing the root cause.

  3. resolved Apr 25, 2022, 07:44 PM UTC

    The root cause was found and the issue is fixed.