Demandbase incident

Demandbase Sales Cloud login issues

Critical Resolved View vendor source →

Demandbase experienced a critical incident on January 31, 2023 affecting Demandbase for Sales, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 09:39 PM UTC
Resolved
Jan 31, 2023, 10:33 PM UTC
Duration
53m
Detected by Pingoru
Jan 31, 2023, 09:39 PM UTC

Affected components

Demandbase for Sales

Update timeline

  1. investigating Jan 31, 2023, 09:39 PM UTC

    We are currently investigating the issue.

  2. monitoring Jan 31, 2023, 10:12 PM UTC

    We have mitigated the issue and are currently monitoring the status of the impacted service. We will post an update once service has been restored to all impacted tenants. Thank you for your patience.

  3. resolved Jan 31, 2023, 10:33 PM UTC

    Service has been restored to all impacted tenants. Thank you for your patience.