Demandbase incident

Authentication errors in Salesforce integration

Minor Resolved View vendor source →

Demandbase experienced a minor incident on February 16, 2024 affecting Demandbase for Salesforce, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 05:57 PM UTC
Resolved
Feb 16, 2024, 06:29 PM UTC
Duration
31m
Detected by Pingoru
Feb 16, 2024, 05:57 PM UTC

Affected components

Demandbase for Salesforce

Update timeline

  1. investigating Feb 16, 2024, 05:57 PM UTC

    We are investigating authentication errors with customers who have the Demandbase ABX package installed in Salesforce.

  2. resolved Feb 16, 2024, 06:29 PM UTC

    We have identified a work around. This issue was introduced in a recent Chrome update. To revert the policy change in Chrome disable 3rd party story partitioning. The setting can be found by putting chrome://flags/#third-party-storage-partitioning into the Chrome address bar.