Demandbase incident

Advertising is incorrectly reporting clicks

Minor Resolved View vendor source →

Demandbase experienced a minor incident on May 12, 2022 affecting Demandbase Platform, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2022, 03:51 PM UTC
Resolved
May 12, 2022, 08:32 PM UTC
Duration
4h 40m
Detected by Pingoru
May 12, 2022, 03:51 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating May 12, 2022, 03:51 PM UTC

    We are currently investigating an issue that is causing clicks and click-based metrics to be over-reporting.

  2. identified May 12, 2022, 03:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 12, 2022, 08:32 PM UTC

    This incident has been resolved.