Demandbase incident

tenant configuration issues

Major Resolved View vendor source →

Demandbase experienced a major incident on May 24, 2024 affecting Demandbase Platform, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2024, 07:42 PM UTC
Resolved
May 24, 2024, 10:06 PM UTC
Duration
2h 23m
Detected by Pingoru
May 24, 2024, 07:42 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating May 24, 2024, 07:42 PM UTC

    We are investigating reports of configuration issues in some of our customer tenants.

  2. identified May 24, 2024, 08:24 PM UTC

    We have identified the issue and are working on a fix for the affected tenants.

  3. resolved May 24, 2024, 10:06 PM UTC

    This incident has been resolved.