Demandbase incident

Subscription email delay

Minor Resolved View vendor source →

Demandbase experienced a minor incident on May 27, 2024 affecting Demandbase Platform, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 07:50 PM UTC
Resolved
May 27, 2024, 10:07 PM UTC
Duration
2h 16m
Detected by Pingoru
May 27, 2024, 07:50 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. monitoring May 27, 2024, 07:50 PM UTC

    Our email provider is experiencing delays in delivering subscription emails.

  2. resolved May 27, 2024, 10:07 PM UTC

    Our email vendor fixed the problem and we've resubmitted the subscription emails. They should go out in the next couple of hours.