Demandbase incident

Overnight Data Processing Delay

Minor Resolved View vendor source →

Demandbase experienced a minor incident on June 6, 2024 affecting Demandbase Platform, lasting 9h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 03:23 PM UTC
Resolved
Jun 07, 2024, 12:52 AM UTC
Duration
9h 28m
Detected by Pingoru
Jun 06, 2024, 03:23 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. identified Jun 06, 2024, 03:23 PM UTC

    Some DB1 tenants may be be experiencing a delay in overnight data proceessing. Our engineering team has identified the issue and is working on a resolution..

  2. identified Jun 06, 2024, 05:03 PM UTC

    We expect the remaining tenants to be up to date in the next 4 to 6 hours

  3. identified Jun 06, 2024, 09:48 PM UTC

    The majority of tenants have been refreshed. We will continue to monitor the remainder that are still finishing up.

  4. resolved Jun 07, 2024, 12:52 AM UTC

    This incident has been resolved.