Demandbase incident

Investigating increased latency in DB1

Minor Resolved View vendor source →

Demandbase experienced a minor incident on September 3, 2024 affecting Demandbase Platform, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 03:01 PM UTC
Resolved
Sep 03, 2024, 04:04 PM UTC
Duration
1h 2m
Detected by Pingoru
Sep 03, 2024, 03:01 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. investigating Sep 03, 2024, 03:01 PM UTC

    We are aware of increased load times in DB1 and the team is investigating.

  2. resolved Sep 03, 2024, 04:04 PM UTC

    We have solved the issue and the performance should be returning to normal.