Demandbase experienced a minor incident on October 31, 2024 affecting Demandbase Platform, lasting 21h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Demandbase Platform
Update timeline
- investigating Oct 31, 2024, 04:57 PM UTC
DB1 Marketing customers integrated with Salesforce may be experiencing a higher than normal volume of API calls. We are currently investigating
- identified Oct 31, 2024, 11:21 PM UTC
The issue has been found and a hotfix is being applied.
- resolved Nov 01, 2024, 02:49 PM UTC
A configuration change has been applied and has resolved the issue.