Demandbase incident

Authentication issues

Major Resolved View vendor source →

Demandbase experienced a major incident on November 11, 2024 affecting Demandbase Platform, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 06:21 PM UTC
Resolved
Nov 11, 2024, 07:17 PM UTC
Duration
55m
Detected by Pingoru
Nov 11, 2024, 06:21 PM UTC

Affected components

Demandbase Platform

Update timeline

  1. identified Nov 11, 2024, 06:21 PM UTC

    We are aware of authentication issues for some users. We have identified the issue and preparing a fix.

  2. resolved Nov 11, 2024, 07:17 PM UTC

    The fix has been applied and the issue has been resolved.