Delinea incident
Privileged Access Service / Cloud Suite: Tenants on Pod34 are unavailable
Delinea experienced a major incident on June 13, 2025 affecting Privileged Access Service / Cloud Suite, lasting 8h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2025, 05:45 AM UTC
We are currently experiencing a service disruption for tenants hosted on Pod 34. Our team is working to identify the root cause and restore the service asap. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
- investigating Jun 13, 2025, 06:18 AM UTC
We have applied mitigation actions, and initial observations indicate that the service is now accessible for tenants on Pod 34. We continue to monitor the environment closely to ensure stability. Thank you for your patience during this disruption. If you continue to experience any issues, please contact our support team at https://support.delinea.com.
- monitoring Jun 13, 2025, 07:00 AM UTC
We are monitoring the service health.
- resolved Jun 13, 2025, 02:33 PM UTC
This incident has been resolved.