Delinea incident

Secret Server Cloud: US - delays with Remote Password Changing (RPC) tasks

Minor Resolved View vendor source →

Delinea experienced a minor incident on December 14, 2025 affecting Secret Server Cloud, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2025, 03:58 PM UTC
Resolved
Dec 14, 2025, 08:51 PM UTC
Duration
4h 53m
Detected by Pingoru
Dec 14, 2025, 03:58 PM UTC

Affected components

Secret Server Cloud

Update timeline

  1. investigating Dec 14, 2025, 03:58 PM UTC

    We are experiencing pending Remote Password Changing (RPC) tasks in US region. Our engineering team has identified the root cause and working on restoring normal functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue. If you have any questions or need assistance, please contact our support team: https://support.delinea.com

  2. identified Dec 14, 2025, 03:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 14, 2025, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 14, 2025, 08:51 PM UTC

    This incident has been resolved.

  5. postmortem Dec 26, 2025, 03:37 PM UTC

    Postmortem details for this incident are [posted here](https://status.delinea.com/incidents/yhtbqczx9hn5)