Delinea incident
Privileged Access Service/ Cloud Suite: Authentication Issues
Delinea experienced a minor incident on March 8, 2026 affecting Privileged Access Service / Cloud Suite and Privileged Access Service / Cloud Suite and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 08, 2026, 03:53 PM UTC
We are receiving reports of a small subset of customers experiencing difficulties connecting to PAS/Cloud Suite due to Delinea rotating the wildcard.my.centrify.net certificate yesterday (March 7th). Sectigo certificates require a new root and intermediate certificates that can be manually downloaded from Sectigo for those systems that are not automatically updated. Our team is actively working on a KB article for this issue. Most systems have already pulled this updated certificate. While the KB Article is being created, in the meantime if you need to install the cert for your system, you can download it via the links below. Root Cert from Sectigo: https://crt.sh/?d=4256644734 Intermediate Cert from Sectigo: https://crt.sh/?d=4267304690 Information from Sectigo on the Root Cert rotation: https://www.sectigo.com/sectigo-public-root-cas-migration
- identified Mar 08, 2026, 05:24 PM UTC
The issue has been identified. Please see the links below to resolve. If you need to install the new root certs for your system, you can download it via the links below. Root Cert from Sectigo: https://crt.sh/?d=4256644734 Intermediate Cert from Sectigo: https://crt.sh/?d=4267304690 Information from Sectigo on the Root Cert rotation: https://www.sectigo.com/sectigo-public-root-cas-migration
- identified Mar 08, 2026, 08:31 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 09, 2026, 03:57 PM UTC
This incident has been resolved.