Defense.com incident

Connectivity issues affecting https://my.defense.com

Defense.com experienced a critical incident on July 4, 2022 affecting my.defense.com, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started: Jul 04, 2022, 01:37 PM UTC
Resolved: Jul 04, 2022, 03:16 PM UTC
Duration: 1h 38m
Detected by Pingoru: Jul 04, 2022, 01:37 PM UTC

Affected components

my.defense.com

Update timeline

investigating Jul 04, 2022, 01:37 PM UTC

Our Engineering team are currently investigating the cause of errors when attempting to connect to https://my.defense.com/. As soon as further information or updates become available, they'll be added to this page. Please accept our sincere apologies for any inconvenience this may be causing.
monitoring Jul 04, 2022, 02:48 PM UTC

Connectivity has been restored, we're currently monitoring the performance of the platform and will provide further updates as they become available. Thank you for your patience and understanding.
resolved Jul 04, 2022, 03:16 PM UTC

This incident has been resolved.