Defense.com incident

SIEM Log Search connectivity issues

Major Resolved View vendor source →

Defense.com experienced a major incident on November 3, 2022 affecting my.defense.com and SIEM Platform, lasting 11d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2022, 08:00 AM UTC
Resolved
Nov 14, 2022, 10:35 AM UTC
Duration
11d 2h
Detected by Pingoru
Nov 03, 2022, 08:00 AM UTC

Affected components

my.defense.comSIEM Platform

Update timeline

  1. investigating Nov 03, 2022, 11:44 AM UTC

    We're currently investigating a problem with the SIEM Log Search within My.Defense.com. Customers attempting to search/query their logs using the log search functionality may receive no results. Rest assured that this issue is not affecting the ingestion of logs to the SIEM platform and customers on our Managed SIEM service, continue to be monitored by our SOC team. As soon as further information or updates become available, they'll be added to this page. Please accept our sincere apologies for any inconvenience this may be causing.

  2. resolved Nov 14, 2022, 10:35 AM UTC

    This incident has been resolved.