Defense.com incident

My.Defense.com Unreachable

Critical Resolved View vendor source →

Defense.com experienced a critical incident on June 23, 2023 affecting my.defense.com, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2023, 08:19 PM UTC
Resolved
Jun 23, 2023, 11:45 PM UTC
Duration
3h 26m
Detected by Pingoru
Jun 23, 2023, 08:19 PM UTC

Affected components

my.defense.com

Update timeline

  1. investigating Jun 23, 2023, 08:19 PM UTC

    We're currently investigating the cause of connectivity issues on https://my.defense.com. As soon as further information or updates become available, they'll be added to this page. Please accept our sincere apologies for any inconvenience this may be causing.

  2. monitoring Jun 23, 2023, 09:55 PM UTC

    A fix has been implemented to address the service unavailable error on my.defense.com. We are monitoring the performance and will update this incident once it has been confirmed stable.

  3. resolved Jun 23, 2023, 11:45 PM UTC

    The service unavailable issue for my.defense.com has been resolved. Thank you for your patience and understanding.