Defense.com incident

Vulnerability scanning connectivity

Critical Resolved View vendor source →

Defense.com experienced a critical incident on August 10, 2023 affecting Vulnerability Scanner, lasting 21d 14h. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2023, 04:33 PM UTC
Resolved
Sep 01, 2023, 07:09 AM UTC
Duration
21d 14h
Detected by Pingoru
Aug 10, 2023, 04:33 PM UTC

Affected components

Vulnerability Scanner

Update timeline

  1. investigating Aug 10, 2023, 04:33 PM UTC

    We are investigating the cause of connectivity issues between my.defense.com and our vulnerability scanning platform. Users attempting to access the platform's vulnerability scanning area may receive an error. Further updates and information will be added to this page as they become available. Please accept our sincere apologies for any inconvenience this may be causing. Thank you.

  2. investigating Aug 11, 2023, 08:46 AM UTC

    We are still investigating the cause of connectivity issues between my.defense.com and our vulnerability scanning platform. Further updates and information will be added to this page as they become available. Please accept our sincere apologies for any inconvenience this may be causing.

  3. resolved Sep 01, 2023, 07:09 AM UTC

    We're pleased to confirm that the issues affecting connectivity to our Vulnerability scanning platform are now resolved. Thank you for your patience and understanding.