DeepL incident

Partial Outage - SSO

Minor Resolved View vendor source →

DeepL experienced a minor incident on April 30, 2026 affecting Accounts & Login (Accounts & Login), lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 11:54 AM UTC
Resolved
Apr 30, 2026, 11:54 AM UTC
Duration
Detected by Pingoru
Apr 30, 2026, 11:54 AM UTC

Affected components

Accounts & Login (Accounts & Login)

Update timeline

  1. investigating Apr 30, 2026, 11:20 AM UTC

    We've identifed a potential issue with our Enterprise SSO login capability. Extent of impact is currentlt unclear but we believe impact to be limited. The team are currently investigating and working on a solution.

  2. resolved Apr 30, 2026, 11:54 AM UTC

    We've identifed and reslved the cause of a problem with was affecting approx 2% of login attemps on SSO Authentication since since the 27th April. Since service has been restored we have seen no failed, but valid, login attempts.