Decodo Outage History

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Decodo had 63 outages in the last 2 years totaling 1757h 24m of downtime — averaging 2.6 incidents per month.

There were 63 Decodo outages since March 5, 2026 totaling 1757h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.decodo.com

Minor July 31, 2026

Service disruption affecting ISP proxies from the US

Detected by Pingoru
Jul 31, 2026, 06:23 AM UTC
Resolved
Jul 31, 2026, 07:16 AM UTC
Duration
53m
Affected: Proxies (ISP Proxies)
Timeline · 3 updates
  1. investigating Jul 31, 2026, 06:23 AM UTC

    We are currently working on a fix for this issue

  2. identified Jul 31, 2026, 06:47 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Jul 31, 2026, 07:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 26, 2026

Partial disruption affecting Decodo Chinese website and dashboard access

Detected by Pingoru
Jul 26, 2026, 10:50 AM UTC
Resolved
Jul 26, 2026, 10:50 AM UTC
Duration
—
Affected: Decodo WebsitePayments (Crypto Payments)Payments (Card Payments)Decodo Dashboard (ID Verification)
Timeline · 2 updates
  1. identified Jul 26, 2026, 10:50 AM UTC

    We are continuing to work on a fix for this incident.

  2. resolved Jul 27, 2026, 05:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 3, 2026

Partial outage affecting some US Datacenter proxy subnets

Detected by Pingoru
Jul 03, 2026, 08:24 AM UTC
Resolved
Jul 03, 2026, 02:58 PM UTC
Duration
6h 33m
Affected: Proxies (Datacenter Proxies)
Timeline · 3 updates
  1. investigating Jul 03, 2026, 08:24 AM UTC

    We are currently investigating this incident.

  2. identified Jul 03, 2026, 11:34 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Jul 03, 2026, 02:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 3, 2026

Clients connecting from the Americas might experience latency issues with the ISP proxies

Detected by Pingoru
Jul 03, 2026, 07:37 AM UTC
Resolved
Jul 07, 2026, 09:46 AM UTC
Duration
4d 2h
Affected: Proxies (ISP Proxies)
Timeline · 3 updates
  1. investigating Jul 03, 2026, 07:37 AM UTC

    We are currently investigating this incident.

  2. identified Jul 03, 2026, 11:35 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 07, 2026, 09:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2026

Web SAPI and Site Unblocker subscriptions might experience service disruption

Detected by Pingoru
Jun 30, 2026, 08:44 AM UTC
Resolved
Jun 30, 2026, 10:26 AM UTC
Duration
1h 41m
Affected: Scraping (SERP Scraping API)Tools (Site Unblocker)Scraping (eCommerce Scraping API)Scraping (Web Scraping API)Scraping (Social Media Scraping API)Scraping (Video Downloader)
Timeline · 2 updates
  1. investigating Jun 30, 2026, 08:44 AM UTC

    We're working on a fix for this issue.

  2. resolved Jun 30, 2026, 10:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 27, 2026

Partial disruption affecting increased latency with Residential/Mobile/ISP/Datacenter proxies for users connecting from Europe regions

Detected by Pingoru
Jun 27, 2026, 07:33 PM UTC
Resolved
Jun 27, 2026, 07:53 PM UTC
Duration
19m
Affected: Proxies (Residential Proxies)Proxies (Datacenter Proxies)Proxies (ISP Proxies)Proxies (Mobile Proxies)
Timeline · 3 updates
  1. investigating Jun 27, 2026, 07:33 PM UTC

    We are currently investigating this incident.

  2. identified Jun 27, 2026, 07:49 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Jun 27, 2026, 07:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 16, 2026

Outage affecting Video Downloader

Detected by Pingoru
Jun 16, 2026, 08:18 AM UTC
Resolved
Jun 16, 2026, 08:44 AM UTC
Duration
26m
Affected: Scraping (Video Downloader)
Timeline · 2 updates
  1. investigating Jun 16, 2026, 08:18 AM UTC

    We are currently investigating this incident.

  2. resolved Jun 16, 2026, 08:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

Decodo - Residential and Mobile PAYG renewal issue

Detected by Pingoru
Jun 12, 2026, 03:07 AM UTC
Resolved
Jun 12, 2026, 03:32 AM UTC
Duration
25m
Affected: Proxies (Residential Proxies)Proxies (Mobile Proxies)
Timeline · 2 updates
  1. investigating Jun 12, 2026, 03:07 AM UTC

    We are currently investigating this incident.

  2. resolved Jun 12, 2026, 03:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 11, 2026

Residential and Mobile PAYG renewal issue

Detected by Pingoru
Jun 11, 2026, 09:54 PM UTC
Resolved
Jun 11, 2026, 10:49 PM UTC
Duration
55m
Affected: Proxies (Residential Proxies)Proxies (Mobile Proxies)
Timeline · 2 updates
  1. investigating Jun 11, 2026, 09:54 PM UTC

    We are currently investigating this incident.

  2. resolved Jun 11, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 8, 2026

Service disruption affecting ISP proxies from India

Detected by Pingoru
Jun 08, 2026, 08:00 AM UTC
Resolved
Jul 30, 2026, 10:45 AM UTC
Duration
52d 2h
Affected: Proxies (ISP Proxies)
Timeline · 2 updates
  1. investigating Jun 08, 2026, 08:00 AM UTC

    We're currently working on a resolution for this issue

  2. identified Jun 30, 2026, 02:01 PM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →