Decodo Outage History

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Decodo had 87 outages in the last 2 years totaling 329h 9m of downtime — averaging 3.6 incidents per month.

There were 87 Decodo outages since March 5, 2026 totaling 329h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.decodo.com

Minor September 17, 2026

Partial outage affecting ISP proxies in US

Detected by Pingoru
Sep 17, 2026, 04:25 AM UTC
Resolved
Sep 17, 2026, 06:27 AM UTC
Duration
2h 1m
Affected: Proxies (ISP Proxies)
Timeline · 2 updates
  1. investigating Sep 17, 2026, 04:25 AM UTC

    We are currently investigating this incident.

  2. resolved Sep 17, 2026, 06:27 AM UTC

    The issue was resolved.

Read the full incident report →

Major September 15, 2026

Dashboard Login Disruption

Detected by Pingoru
Sep 15, 2026, 04:11 PM UTC
Resolved
Sep 15, 2026, 04:19 PM UTC
Duration
8m
Affected: Decodo Website
Timeline · 2 updates
  1. investigating Sep 15, 2026, 04:11 PM UTC

    We are currently investigating this incident.

  2. resolved Sep 15, 2026, 04:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2026

Partial disruption affecting Web Scraping API

Detected by Pingoru
Sep 01, 2026, 01:43 PM UTC
Resolved
Sep 01, 2026, 04:32 PM UTC
Duration
2h 49m
Affected: Tools (Site Unblocker)Scraping (Web Scraping API)
Timeline · 3 updates
  1. identified Sep 01, 2026, 01:43 PM UTC

    We are currently working on a fix for this issue.

  2. identified Sep 01, 2026, 01:47 PM UTC

    We are currently working on a fix for this incident.

  3. resolved Sep 01, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 27, 2026

ISP and DC Proxy Authentication (407) Issues

Detected by Pingoru
Aug 27, 2026, 02:55 AM UTC
Resolved
Aug 27, 2026, 04:42 AM UTC
Duration
1h 46m
Affected: Proxies (Datacenter Proxies)Proxies (ISP Proxies)
Timeline · 2 updates
  1. investigating Aug 27, 2026, 02:55 AM UTC

    We are currently investigating this incident.

  2. resolved Aug 27, 2026, 04:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026

Service disruption affecting ISP proxies from GB

Detected by Pingoru
Aug 26, 2026, 12:43 PM UTC
Resolved
Aug 30, 2026, 06:42 PM UTC
Duration
4d 5h
Affected: Proxies (ISP Proxies)
Timeline · 4 updates
  1. investigating Aug 26, 2026, 12:43 PM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2026, 02:30 AM UTC

    We are continuing to work on a fix for this incident.

  3. investigating Aug 27, 2026, 04:43 AM UTC

    We are currently investigating this incident.

  4. resolved Aug 30, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026

Service disruption affecting asynchronous requests with our SAPI product

Detected by Pingoru
Aug 25, 2026, 07:49 AM UTC
Resolved
Aug 25, 2026, 09:26 AM UTC
Duration
1h 36m
Affected: Scraping (SERP Scraping API)Scraping (eCommerce Scraping API)Scraping (Web Scraping API)Scraping (Social Media Scraping API)
Timeline · 3 updates
  1. investigating Aug 25, 2026, 07:49 AM UTC

    We are currently investigating this incident.

  2. monitoring Aug 25, 2026, 08:14 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Aug 25, 2026, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2026

Service disruption affecting ISP proxies from SE

Detected by Pingoru
Aug 22, 2026, 02:20 AM UTC
Resolved
Aug 22, 2026, 08:46 AM UTC
Duration
6h 26m
Affected: Proxies (ISP Proxies)
Timeline · 2 updates
  1. investigating Aug 22, 2026, 02:20 AM UTC

    We are currently investigating this incident.

  2. resolved Aug 22, 2026, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 21, 2026

Service disruption affecting ISP proxies from PL

Detected by Pingoru
Aug 21, 2026, 01:34 PM UTC
Resolved
Aug 22, 2026, 02:34 PM UTC
Duration
1d
Affected: Proxies (ISP Proxies)
Timeline · 2 updates
  1. investigating Aug 21, 2026, 01:34 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 22, 2026, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 19, 2026

Mobile and Residential Proxy Authentication (407) Issues

Detected by Pingoru
Aug 19, 2026, 02:39 PM UTC
Resolved
Aug 19, 2026, 02:48 PM UTC
Duration
8m
Affected: Proxies (Residential Proxies)Proxies (Mobile Proxies)
Timeline · 3 updates
  1. investigating Aug 19, 2026, 02:39 PM UTC

    We are currently investigating this incident.

  2. identified Aug 19, 2026, 02:46 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Aug 19, 2026, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 18, 2026

Service disruption affecting the ISP proxies from PL

Detected by Pingoru
Aug 18, 2026, 12:15 PM UTC
Resolved
Aug 18, 2026, 01:45 PM UTC
Duration
1h 30m
Affected: Proxies (ISP Proxies)
Timeline · 3 updates
  1. investigating Aug 18, 2026, 12:15 PM UTC

    We are currently investigating this incident.

  2. identified Aug 18, 2026, 12:46 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Aug 18, 2026, 01:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 17, 2026

Partial disruption affecting ISP proxies located in US

Detected by Pingoru
Aug 17, 2026, 01:37 PM UTC
Resolved
Aug 17, 2026, 01:57 PM UTC
Duration
20m
Affected: Proxies (ISP Proxies)
Timeline · 3 updates
  1. investigating Aug 17, 2026, 01:37 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 17, 2026, 01:57 PM UTC

    This incident has been resolved.

  3. resolved Aug 17, 2026, 01:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2026

Service disruption affecting the datacenter proxies from AU

Detected by Pingoru
Aug 11, 2026, 01:06 PM UTC
Resolved
Aug 11, 2026, 05:03 PM UTC
Duration
3h 56m
Affected: Proxies (Datacenter Proxies)
Timeline · 3 updates
  1. investigating Aug 11, 2026, 01:06 PM UTC

    We are currently investigating this incident.

  2. identified Aug 11, 2026, 01:23 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 11, 2026, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 10, 2026

Users might have trouble accessing the decodo.cn domain

Detected by Pingoru
Aug 10, 2026, 01:26 PM UTC
Resolved
Aug 11, 2026, 07:14 AM UTC
Duration
17h 47m
Affected: Decodo Website
Timeline · 3 updates
  1. investigating Aug 10, 2026, 01:26 PM UTC

    We are currently investigating this incident.

  2. identified Aug 10, 2026, 03:51 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Aug 11, 2026, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 7, 2026

Users might experience issues logging into their dashboard

Detected by Pingoru
Aug 07, 2026, 08:00 AM UTC
Resolved
Aug 07, 2026, 08:37 AM UTC
Duration
36m
Affected: Decodo WebsitePayments (Crypto Payments)Payments (Card Payments)Decodo Dashboard (ID Verification)
Timeline · 3 updates
  1. investigating Aug 07, 2026, 08:00 AM UTC

    We are investigating the issue.

  2. identified Aug 07, 2026, 08:25 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Aug 07, 2026, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2026

Partial outage affecting ISP proxies in USA

Detected by Pingoru
Aug 06, 2026, 09:03 PM UTC
Resolved
Aug 07, 2026, 05:07 AM UTC
Duration
8h 4m
Affected: Proxies (ISP Proxies)
Timeline · 2 updates
  1. investigating Aug 06, 2026, 09:03 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 07, 2026, 05:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 5, 2026

Service disruption affecting Datacenter proxies

Detected by Pingoru
Aug 05, 2026, 05:38 PM UTC
Resolved
Aug 06, 2026, 07:07 AM UTC
Duration
13h 28m
Affected: Proxies (Datacenter Proxies)
Timeline · 2 updates
  1. investigating Aug 05, 2026, 05:38 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 06, 2026, 07:07 AM UTC

    This incident has been resolved.

Read the full incident report →