Decodo Outage History

Decodo partial outage · 1 active incident View live status →

Decodo had 44 outages in the last 2 years totaling 303h 38m of downtime — averaging 1.8 incidents per month.

There were 44 Decodo outages since March 5, 2026 totaling 303h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.decodo.com

Minor June 17, 2026

Service disruption affecting ISP proxies from the US

Detected by Pingoru: Jun 17, 2026, 12:06 AM UTC
Resolved: Jun 17, 2026, 07:01 AM UTC
Duration: 6h 54m

Affected: Proxies (ISP Proxies)

Timeline · 2 updates

identified Jun 17, 2026, 12:06 AM UTC

We are continuing to work on a fix for this incident.
resolved Jun 17, 2026, 07:01 AM UTC

This incident has been resolved.

Read the full incident report →

Major June 16, 2026

Outage affecting Video Downloader

Detected by Pingoru: Jun 16, 2026, 08:18 AM UTC
Resolved: Jun 16, 2026, 08:44 AM UTC
Duration: 26m

Affected: Scraping (Video Downloader)

Timeline · 2 updates

investigating Jun 16, 2026, 08:18 AM UTC

We are currently investigating this incident.
resolved Jun 16, 2026, 08:44 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

Partial disruption affecting ISP proxies located in UK

Detected by Pingoru: Jun 12, 2026, 12:32 PM UTC
Resolved: Jun 15, 2026, 10:20 AM UTC
Duration: 2d 21h

Affected: Proxies (ISP Proxies)

Timeline · 2 updates

investigating Jun 12, 2026, 12:32 PM UTC

We are currently investigating this incident.
resolved Jun 15, 2026, 10:20 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

Decodo - Residential and Mobile PAYG renewal issue

Detected by Pingoru: Jun 12, 2026, 03:07 AM UTC
Resolved: Jun 12, 2026, 03:32 AM UTC
Duration: 25m

Affected: Proxies (Residential Proxies)Proxies (Mobile Proxies)

Timeline · 2 updates

investigating Jun 12, 2026, 03:07 AM UTC

We are currently investigating this incident.
resolved Jun 12, 2026, 03:32 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 11, 2026

Residential and Mobile PAYG renewal issue

Detected by Pingoru: Jun 11, 2026, 09:54 PM UTC
Resolved: Jun 11, 2026, 10:49 PM UTC
Duration: 55m

Affected: Proxies (Residential Proxies)Proxies (Mobile Proxies)

Timeline · 2 updates

investigating Jun 11, 2026, 09:54 PM UTC

We are currently investigating this incident.
resolved Jun 11, 2026, 10:49 PM UTC

This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

Service disruption affecting datacenter proxies from Turkey

Detected by Pingoru: Jun 03, 2026, 01:03 PM UTC
Resolved: Jun 04, 2026, 08:39 AM UTC
Duration: 19h 35m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating Jun 03, 2026, 01:03 PM UTC

We're working on a resolution for this issue
resolved Jun 04, 2026, 08:39 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

Partial outage of certain Web Scraping API's Google targets and Site Unblocker

Detected by Pingoru: Jun 03, 2026, 02:34 AM UTC
Resolved: Jun 04, 2026, 11:59 AM UTC
Duration: 1d 9h

Affected: Tools (Site Unblocker)Scraping (Web Scraping API)

Timeline · 3 updates

investigating Jun 03, 2026, 02:34 AM UTC

Partial outage of Web Scraping API's Google Search and Google Ads targets
identified Jun 03, 2026, 02:37 AM UTC

We are continuing to work on a fix for this incident.
resolved Jun 04, 2026, 11:59 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 2, 2026

Partial disruption affecting Datacenter proxies located in US

Detected by Pingoru: Jun 02, 2026, 07:34 AM UTC
Resolved: Jun 02, 2026, 07:56 AM UTC
Duration: 22m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating Jun 02, 2026, 07:34 AM UTC

We are currently investigating this incident.
resolved Jun 02, 2026, 07:56 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 1, 2026

Issues with Residential and Mobile proxy user creation.

Detected by Pingoru: Jun 01, 2026, 09:41 AM UTC
Resolved: Jun 01, 2026, 10:41 AM UTC
Duration: 59m

Affected: Proxies (Residential Proxies)Proxies (Mobile Proxies)

Timeline · 2 updates

investigating Jun 01, 2026, 09:41 AM UTC

We are currently investigating this incident.
resolved Jun 01, 2026, 10:41 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 30, 2026

Partial disruption affecting Datacenter proxies from the US location

Detected by Pingoru: May 30, 2026, 08:28 AM UTC
Resolved: May 30, 2026, 09:23 AM UTC
Duration: 55m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating May 30, 2026, 08:28 AM UTC

We are currently investigating this incident.
resolved May 30, 2026, 09:23 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 29, 2026

Decodo Extension Issue: Leading to Unexpected Logouts

Detected by Pingoru: May 29, 2026, 05:36 PM UTC
Resolved: Jun 01, 2026, 11:13 AM UTC
Duration: 2d 17h

Affected: Tools (Proxy Extension)

Timeline · 2 updates

investigating May 29, 2026, 05:36 PM UTC

We are currently investigating this incident.
resolved Jun 01, 2026, 11:13 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Issues with datacenter proxy infrastructure in Europe affecting connection speed and success rate

Detected by Pingoru: May 27, 2026, 06:43 AM UTC
Resolved: May 27, 2026, 11:35 AM UTC
Duration: 4h 51m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

identified May 27, 2026, 06:43 AM UTC

We're working on a fix for this incident
resolved May 27, 2026, 11:35 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 25, 2026

Service disruption affecting US datacenter proxies

Detected by Pingoru: May 25, 2026, 07:49 AM UTC
Resolved: May 27, 2026, 06:36 AM UTC
Duration: 1d 22h

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating May 25, 2026, 07:49 AM UTC

We're currently working on a fix for this issue
resolved May 27, 2026, 06:36 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 25, 2026

Partial disruption affecting Indian Static Residential proxies

Detected by Pingoru: May 25, 2026, 05:02 AM UTC
Resolved: May 26, 2026, 06:26 AM UTC
Duration: 1d 1h

Affected: Proxies (Residential Proxies)Proxies (Datacenter Proxies)Proxies (ISP Proxies)Proxies (Mobile Proxies)

Timeline · 2 updates

investigating May 25, 2026, 05:02 AM UTC

We are currently investigating this incident.
resolved May 26, 2026, 06:26 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

Service disruption affecting ISP proxies from BE location

Detected by Pingoru: May 21, 2026, 09:13 AM UTC
Resolved: May 21, 2026, 11:57 AM UTC
Duration: 2h 44m

Affected: Proxies (ISP Proxies)

Timeline · 2 updates

investigating May 21, 2026, 09:13 AM UTC

We're currently looking into the issue.
resolved May 21, 2026, 11:57 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

An issue with proxy user connection for Datacenter proxies

Detected by Pingoru: May 19, 2026, 10:33 AM UTC
Resolved: May 19, 2026, 10:46 AM UTC
Duration: 13m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating May 19, 2026, 10:33 AM UTC

We are currently investigating this incident.
resolved May 19, 2026, 10:46 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Partial outage affecting Dedicated Datacenter proxies located in US

Detected by Pingoru: May 19, 2026, 07:11 AM UTC
Resolved: May 19, 2026, 11:27 AM UTC
Duration: 4h 15m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating May 19, 2026, 07:11 AM UTC

We are currently investigating this incident.
investigating May 19, 2026, 11:27 AM UTC

We are currently investigating this incident.

Read the full incident report →

Notice May 15, 2026

Degraded performance with google_search and google_ads templates

Detected by Pingoru: May 15, 2026, 09:24 PM UTC
Resolved: May 15, 2026, 09:24 PM UTC
Duration: —

Affected: Scraping (Web Scraping API)

Timeline · 2 updates

investigating May 15, 2026, 09:24 PM UTC

We are currently investigating this incident.
resolved May 15, 2026, 11:38 PM UTC

The issue was resolved and our solutions operate as usual.

Read the full incident report →

Major May 13, 2026

Service outage affecting Scraping API and Site Unblocker

Detected by Pingoru: May 13, 2026, 06:36 AM UTC
Resolved: May 13, 2026, 06:47 AM UTC
Duration: 11m

Affected: Scraping (SERP Scraping API)Scraping (eCommerce Scraping API)Scraping (Web Scraping API)Scraping (Social Media Scraping API)Scraping (Video Downloader)

Timeline · 2 updates

investigating May 13, 2026, 06:36 AM UTC

We are currently investigating the issue
resolved May 13, 2026, 06:47 AM UTC

This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Partial disruption affecting datacenter proxies located in TR

Detected by Pingoru: May 12, 2026, 09:09 AM UTC
Resolved: May 12, 2026, 09:23 AM UTC
Duration: 14m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating May 12, 2026, 09:09 AM UTC

We're currently working on a fix for this issue
resolved May 12, 2026, 09:23 AM UTC

This incident has been resolved.

Read the full incident report →

Notice May 10, 2026

Partial outage with Datacenter US locations

Detected by Pingoru: May 10, 2026, 07:00 AM UTC
Resolved: May 10, 2026, 11:38 PM UTC
Duration: 16h 38m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating May 10, 2026, 07:00 AM UTC

We are currently investigating this incident.
resolved May 10, 2026, 11:38 PM UTC

This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Partial disruption affecting Dedicated datacenter proxies located in US

Detected by Pingoru: Apr 28, 2026, 07:40 AM UTC
Resolved: Apr 28, 2026, 09:45 AM UTC
Duration: 2h 4m

Affected: Proxies (Datacenter Proxies)

Timeline · 2 updates

investigating Apr 28, 2026, 07:40 AM UTC

We are currently investigating this incident.
resolved Apr 28, 2026, 09:45 AM UTC

This incident has been resolved.

Read the full incident report →

Minor April 23, 2026

Disruption affecting the SAPI service

Detected by Pingoru: Apr 23, 2026, 09:07 AM UTC
Resolved: Apr 23, 2026, 09:58 AM UTC
Duration: 51m

Affected: DecodoScraping (SERP Scraping API)Scraping (eCommerce Scraping API)Scraping (Web Scraping API)Scraping (Social Media Scraping API)

Timeline · 2 updates

investigating Apr 23, 2026, 09:07 AM UTC

We're currently investigating the issue
resolved Apr 23, 2026, 09:58 AM UTC

This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

We are experiencing issues with our Residential and Mobile PAYG subscriptions.

Detected by Pingoru: Apr 15, 2026, 01:57 AM UTC
Resolved: Apr 15, 2026, 01:57 AM UTC
Duration: —

Timeline · 1 update

resolved Apr 15, 2026, 01:57 AM UTC

Type: Incident Duration: 1 hour Affected Components: Mobile Proxies, Residential Proxies Apr 15, 01:57:04 GMT+0 - Investigating - We are currently investigating this incident. Apr 15, 02:56:39 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →

Major April 14, 2026

Partial outage with Static Residential (ISP) proxies in the UK

Detected by Pingoru: Apr 14, 2026, 05:47 AM UTC
Resolved: Apr 14, 2026, 05:47 AM UTC
Duration: —

Timeline · 1 update

resolved Apr 14, 2026, 05:47 AM UTC

Type: Incident Duration: 9 hours and 43 minutes Affected Components: ISP Proxies Apr 14, 15:30:36 GMT+0 - Resolved - This incident has been resolved. Apr 14, 05:47:42 GMT+0 - Investigating - We are currently investigating this incident.

Read the full incident report →