Decodo incident

Outage affecting Proxy and Scraping API connections

Major Resolved

Decodo experienced a major incident on October 15, 2026 affecting Proxies (Residential Proxies) and Scraping (SERP Scraping API) and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:30 AM UTC
Resolved
Oct 15, 2026, 02:51 AM UTC
Duration
21m
Detected by Pingoru
Oct 15, 2026, 02:30 AM UTC

Affected components

Proxies (Residential Proxies)Scraping (SERP Scraping API)Site UnblockerScraping (eCommerce Scraping API)Proxies (Datacenter Proxies)Scraping (Web Scraping API)Proxies (ISP Proxies)Scraping (Social Media Scraping API)Proxies (Mobile Proxies)Scraping (Video Downloader)

Update timeline

  1. investigating Oct 15, 2026, 02:30 AM UTC

    Datacenter, ISP, Residential, and Mobile - issues connecting from the EU region, Scraping API - issues connecting from all regions.

  2. resolved Oct 15, 2026, 02:51 AM UTC

    This incident has been resolved.