Decodo incident

Clients connecting from the Americas might experience latency issues with the ISP proxies

Minor Resolved

Decodo experienced a minor incident on July 3, 2026 affecting Proxies (ISP Proxies), lasting 4d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 07:37 AM UTC
Resolved
Jul 07, 2026, 09:46 AM UTC
Duration
4d 2h
Detected by Pingoru
Jul 03, 2026, 07:37 AM UTC

Affected components

Proxies (ISP Proxies)

Update timeline

  1. investigating Jul 03, 2026, 07:37 AM UTC

    We are currently investigating this incident.

  2. identified Jul 03, 2026, 11:35 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 07, 2026, 09:46 AM UTC

    This incident has been resolved.