Documentation recovered
Timeline · 1 update
- investigating May 13, 2026, 11:37 AM UTC
Documentation went down
DecisionRules had 8 outages in the last 2 years — averaging 0.3 incidents per month.
There were 8 DecisionRules outages since September 18, 2024. Each is summarised below — incident details, duration, and resolution information.
Documentation went down
Distribution Server recovered
Global Cloud API recovered
License Server recovered
UPDATE: DecisionRules Global API is at 100% Capacity. All Regional Clouds, Private Managed Clouds and On-Premise installations are without downtime.
Regional Cloud USA API recovered
Major Azure/Microsoft 365 outage DecisionRules users who utilize Microsoft Entra ID (formerly Azure Active Directory) for Single Sign-On (SSO) can experience problems with their logins to DecisionRules caused by major outage affecting core Microsoft services such as Microsoft 365 or Azure Entra ID
We are currently experiencing an issue affecting the availability of our Frankfurt location. Our team is actively working on resolving the problem. We apologize for any inconvenience this may cause and appreciate your patience.