DecisionRules Outage History

DecisionRules is up right now

DecisionRules had 8 outages in the last 2 years — averaging 0.3 incidents per month.

There were 8 DecisionRules outages since September 18, 2024. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.decisionrules.io

Major April 23, 2026

Database Outage of Mongo At...

Detected by Pingoru
Apr 23, 2026, 01:16 PM UTC
Resolved
Apr 23, 2026, 01:16 PM UTC
Duration
Affected: Global Cloud Infrastructure (Global Cloud API)Global Cloud Infrastructure (Dashboard)Global Cloud Infrastructure (DecisionRules Website)Misc (Audit Server)Misc (Distribution Server)
Timeline · 1 update
  1. resolved Apr 23, 2026, 01:16 PM UTC

    UPDATE: DecisionRules Global API is at 100% Capacity. All Regional Clouds, Private Managed Clouds and On-Premise installations are without downtime.

Read the full incident report →

Major October 29, 2025

Major Azure/Microsoft 365 o...

Detected by Pingoru
Oct 29, 2025, 06:39 PM UTC
Resolved
Oct 29, 2025, 06:39 PM UTC
Duration
Affected: Global Cloud Infrastructure (Dashboard)
Timeline · 1 update
  1. resolved Oct 29, 2025, 06:39 PM UTC

    Major Azure/Microsoft 365 outage DecisionRules users who utilize Microsoft Entra ID (formerly Azure Active Directory) for Single Sign-On (SSO) can experience problems with their logins to DecisionRules caused by major outage affecting core Microsoft services such as Microsoft 365 or Azure Entra ID

Read the full incident report →

Minor September 18, 2024

Service Disruption: Frankfu...

Detected by Pingoru
Sep 18, 2024, 04:20 PM UTC
Resolved
Sep 18, 2024, 04:20 PM UTC
Duration
Affected: Global Cloud Infrastructure (Global Cloud API)
Timeline · 1 update
  1. resolved Sep 18, 2024, 04:20 PM UTC

    We are currently experiencing an issue affecting the availability of our Frankfurt location. Our team is actively working on resolving the problem. We apologize for any inconvenience this may cause and appreciate your patience.

Read the full incident report →