DecisionRules experienced a major incident on April 23, 2026 affecting Global Cloud Infrastructure (Global Cloud API) and Global Cloud Infrastructure (Dashboard) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Global Cloud Infrastructure (Global Cloud API)Global Cloud Infrastructure (Dashboard)Global Cloud Infrastructure (DecisionRules Website)Misc (Audit Server)Misc (Distribution Server)
Update timeline
- resolved Apr 23, 2026, 01:16 PM UTC
UPDATE: DecisionRules Global API is at 100% Capacity. All Regional Clouds, Private Managed Clouds and On-Premise installations are without downtime.