DecisionRules incident

DNS Problem

Major Resolved View vendor source →

DecisionRules experienced a major incident on December 22, 2023 affecting Global Cloud Infrastructure (Global Cloud API) and Global Cloud Infrastructure (Dashboard) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2023, 11:13 AM UTC
Resolved
Dec 22, 2023, 11:13 AM UTC
Duration
—
Detected by Pingoru
Dec 22, 2023, 11:13 AM UTC

Affected components

Global Cloud Infrastructure (Global Cloud API)Global Cloud Infrastructure (Dashboard)Global Cloud Infrastructure (DecisionRules Website)Regional Cloud Infrastructure (Regional Cloud USA API)Regional Cloud Infrastructure (Regional Cloud EU API)Regional Cloud Infrastructure (Regional Cloud Australia API)Misc (Documentation)

Update timeline

  1. resolved Dec 22, 2023, 11:13 AM UTC

    DNSSEC key reissuance problem. It could lead to a short outage in some regions. We have provided a backup DNS which should eliminate the problem in the future.