Documentation recovered
Timeline · 1 update
- investigating Aug 01, 2026, 06:49 PM UTC
Documentation went down
DecisionRules Outage History
DecisionRules is up right nowDecisionRules had 7 outages in the last 2 years — averaging 0.3 incidents per month.
There were 7 DecisionRules outages since October 29, 2025. Each is summarised below — incident details, duration, and resolution information.
Distribution Server recovered
Timeline · 1 update
- investigating Jun 09, 2026, 02:36 PM UTC
Distribution Server went down
Global Cloud API recovered
Timeline · 1 update
- resolved Apr 23, 2026, 02:42 PM UTC
Global Cloud API recovered
License Server recovered
Timeline · 1 update
- resolved Apr 23, 2026, 01:44 PM UTC
License Server recovered
Database Outage of Mongo At...
Affected: Global Cloud Infrastructure (Global Cloud API)Global Cloud Infrastructure (Dashboard)Global Cloud Infrastructure (DecisionRules Website)Misc (Audit Server)Misc (Distribution Server)
Timeline · 1 update
- resolved Apr 23, 2026, 01:16 PM UTC
UPDATE: DecisionRules Global API is at 100% Capacity. All Regional Clouds, Private Managed Clouds and On-Premise installations are without downtime.
Regional Cloud USA API recovered
Timeline · 1 update
- resolved Dec 12, 2025, 09:35 PM UTC
Regional Cloud USA API recovered
Major Azure/Microsoft 365 o...
Affected: Global Cloud Infrastructure (Dashboard)
Timeline · 1 update
- resolved Oct 29, 2025, 06:39 PM UTC
Major Azure/Microsoft 365 outage DecisionRules users who utilize Microsoft Entra ID (formerly Azure Active Directory) for Single Sign-On (SSO) can experience problems with their logins to DecisionRules caused by major outage affecting core Microsoft services such as Microsoft 365 or Azure Entra ID