Dye & Durham Unity incident

Unity Practice Management Partial Service Interruption

Minor Resolved View vendor source →

Dye & Durham Unity experienced a minor incident on July 16, 2026 affecting Unity Core Services and Unity Core Services (Word Document Production) and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 01:40 PM UTC
Resolved
Jul 16, 2026, 02:52 PM UTC
Duration
1h 12m
Detected by Pingoru
Jul 16, 2026, 01:40 PM UTC

Affected components

Unity Core ServicesUnity Core Services (Word Document Production)Unity Core Services (WordPerfect Document Production)

Update timeline

  1. investigating Jul 16, 2026, 01:40 PM UTC

    We are aware of an issue causing intermittent disruptions to Document Production services on Unity Practice Management. Our team is actively investigating and working to resolve the problem. Affected users may experience limited functionality. Please check https://unity.status.io/ for updates. You can also subscribe to status.io to receive updates by email. We apologize for the inconvenience and will keep you updated as we work to restore full service. In the meantime, please reach out to us via email at [email protected] or our support form: dyedurham.ca/support/unity/. We’ll share updates here as they become available.