dbt Cloud incident

[APAC AWS] Intermittent Databricks connection Errors

Minor Resolved View vendor source →

dbt Cloud experienced a minor incident on August 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 04:59 AM UTC
Resolved
Aug 25, 2026, 04:59 AM UTC
Duration
Detected by Pingoru
Aug 25, 2026, 04:59 AM UTC

Update timeline

  1. investigating Aug 25, 2026, 04:23 AM UTC

    Status: Investigating We are investigating an issue affecting some customers in the AU multi-tenant environment using Databricks connections. Impacted customers may see failed runs or IDE connection errors due to intermittent errors refreshing Databricks credential tokens. Our team is investigating and will provide another update as we learn more. Affected components IDE (APAC AWS) (Degraded performance) Scheduled Jobs (APAC AWS) (Degraded performance)

  2. monitoring Aug 25, 2026, 04:46 AM UTC

    Status: Monitoring We have observed recovery for the issue affecting a some customers in our AU multi-tenant environment using Databricks connections. Errors have not recurred since 9:07 PM PDT / 12:07 PM AEST. We are continuing to monitor and will provide another update once the issue is fully resolved. Affected components IDE (APAC AWS) (Operational) Scheduled Jobs (APAC AWS) (Operational)

  3. resolved Aug 25, 2026, 04:59 AM UTC

    Status: Resolved This incident is resolved. Connections to Databricks warehouses in our AU region returned to normal operation at approximately August 25, 2:07 PM AEST (August 24, 9:07 PM PDT), and we have seen no further errors since. Development sessions in the IDE and job runs that rely on Databricks credentials are operating normally. Please contact Support at [email protected]: mailto:[email protected] if you continue to experience issues or have any follow-up questions. Affected components IDE (APAC AWS) (Operational) Scheduled Jobs (APAC AWS) (Operational)