dbt Cloud incident

[US Cell 1 AWS] Unable to Access dbt Platform

Minor Resolved View vendor source →

dbt Cloud experienced a minor incident on October 13, 2026, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 10:28 PM UTC
Resolved
Oct 14, 2026, 04:33 AM UTC
Duration
6h 5m
Detected by Pingoru
Oct 13, 2026, 10:28 PM UTC

Update timeline

  1. investigating Oct 13, 2026, 10:28 PM UTC

    Status: Investigating We're investigating an issue with dbt Platform that is causing the web application to not load. This is impacting logins and access the web application anytime after 6 PM Eastern. The team is working on a resolution and we will provide updates as soon as new information becomes available. Affected components Web Application (US Cell 1 AWS) (Full outage)

  2. identified Oct 13, 2026, 11:30 PM UTC

    Status: Identified We have identified an issue with the web application that has resulted in users being unable to access the dbt Platform. A fix is being implemented, and we will provide an update shortly. Affected components Web Application (US Cell 1 AWS) (Full outage)

  3. monitoring Oct 14, 2026, 12:14 AM UTC

    Status: Monitoring We have deployed a fix for the dbt Platform that was causing access issues to the web application. We are seeing recovery and are continuing to monitor. Affected components Web Application (US Cell 1 AWS) (Full outage)

  4. monitoring Oct 14, 2026, 12:50 AM UTC

    Status: Monitoring We are continuing to monitor the recovery following the fix we deployed for the dbt Platform. Access to the web application is improving, and we have not seen any new issues since the fix went out. If you are still experiencing issues on your end, please contact us at [email protected]: mailto:[email protected]. Affected components Web Application (US Cell 1 AWS) (Operational)

  5. resolved Oct 14, 2026, 04:33 AM UTC

    Status: Resolved This incident has been resolved. A fix was deployed for the dbt platform issue that was causing problems with access to the web application and the Admin API. Both are now operating normally. If you are still experiencing issues, please contact us at [email protected]: mailto:[email protected]. Affected components Web Application (US Cell 1 AWS) (Operational)