Datasite had 16 outages in the last 2 years totaling 39h 6m of downtime — averaging 0.7 incidents per month.
There were 16 Datasite outages since October 8, 2024 totaling 39h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently experiencing a service disruption affecting search in our EU region. Some search results may be incomplete while we restore full functionality. We're actively working on a resolution.
A fix has been implemented and we are currently working on fully restoring search functionality to affected projects.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.
Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are monitoring platform performance.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.
Microsoft has indicated they have resolved the issue on their side.
This incident has been resolved.
Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.
This incident has been resolved.
Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.
We are currently investigating this issue.
A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.