Datasite incident

Users may be experiencing issues with logging in and overall platform performance

Critical Resolved View vendor source →

Datasite experienced a critical incident on February 13, 2026 affecting Datasite Americas and Datasite EMEA and 1 more component, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 05:57 PM UTC
Resolved
Feb 13, 2026, 09:44 PM UTC
Duration
3h 46m
Detected by Pingoru
Feb 13, 2026, 05:57 PM UTC

Affected components

Datasite AmericasDatasite EMEADatasite APAC

Update timeline

  1. investigating Feb 13, 2026, 05:57 PM UTC

    We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.

  2. identified Feb 13, 2026, 07:59 PM UTC

    Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.

  3. investigating Feb 13, 2026, 08:00 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 13, 2026, 08:01 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 13, 2026, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 13, 2026, 09:44 PM UTC

    This incident has been resolved.