Datasite Outage History

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Datasite had 16 outages in the last 2 years totaling 38h 28m of downtime — averaging 0.7 incidents per month.

There were 16 Datasite outages since July 19, 2024 totaling 38h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.datasite.com

Minor July 17, 2026

EU Search Disruption

Detected by Pingoru
Jul 17, 2026, 04:42 AM UTC
Resolved
Jul 17, 2026, 08:51 PM UTC
Duration
16h 9m
Affected: Datasite EMEA
Timeline · 3 updates
  1. identified Jul 17, 2026, 04:42 AM UTC

    We're currently experiencing a service disruption affecting search in our EU region. Some search results may be incomplete while we restore full functionality. We're actively working on a resolution.

  2. monitoring Jul 17, 2026, 02:46 PM UTC

    A fix has been implemented and we are currently working on fully restoring search functionality to affected projects.

  3. resolved Jul 17, 2026, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

Detected by Pingoru
Mar 19, 2026, 11:23 PM UTC
Resolved
Mar 20, 2026, 03:00 AM UTC
Duration
3h 37m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 2 updates
  1. identified Mar 19, 2026, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 20, 2026, 03:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 3, 2026

Datasite users are unable to log in

Detected by Pingoru
Mar 03, 2026, 04:15 PM UTC
Resolved
Mar 03, 2026, 04:28 PM UTC
Duration
12m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 2 updates
  1. investigating Mar 03, 2026, 04:15 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2026, 04:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 2, 2026

Datasite platform is unavailable

Detected by Pingoru
Mar 02, 2026, 05:11 PM UTC
Resolved
Mar 02, 2026, 05:13 PM UTC
Duration
1m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 2 updates
  1. identified Mar 02, 2026, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 02, 2026, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Analytics tab is not loading on Datasite projects

Detected by Pingoru
Feb 24, 2026, 08:52 PM UTC
Resolved
Feb 24, 2026, 09:55 PM UTC
Duration
1h 3m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 3 updates
  1. investigating Feb 24, 2026, 08:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 24, 2026, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 09:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 13, 2026

Users may be experiencing issues with logging in and overall platform performance

Detected by Pingoru
Feb 13, 2026, 05:57 PM UTC
Resolved
Feb 13, 2026, 09:44 PM UTC
Duration
3h 46m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 6 updates
  1. investigating Feb 13, 2026, 05:57 PM UTC

    We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.

  2. identified Feb 13, 2026, 07:59 PM UTC

    Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.

  3. investigating Feb 13, 2026, 08:00 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 13, 2026, 08:01 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 13, 2026, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 13, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 10, 2025

Datasite platform is experiencing degraded performance

Detected by Pingoru
Dec 10, 2025, 04:47 PM UTC
Resolved
Dec 10, 2025, 06:15 PM UTC
Duration
1h 28m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 3 updates
  1. investigating Dec 10, 2025, 04:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 10, 2025, 05:36 PM UTC

    We are monitoring platform performance.

  3. resolved Dec 10, 2025, 06:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 19, 2025

Datasite US, EU, and AU are unavailable

Detected by Pingoru
Nov 19, 2025, 07:54 PM UTC
Resolved
Nov 19, 2025, 08:22 PM UTC
Duration
27m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 3 updates
  1. investigating Nov 19, 2025, 07:54 PM UTC

    We are currently investigating this issue.

  2. identified Nov 19, 2025, 08:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 19, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Due to a Microsoft incident, some SSO users may be unable to log in to Datasite

Detected by Pingoru
Oct 29, 2025, 04:44 PM UTC
Resolved
Oct 29, 2025, 05:22 PM UTC
Duration
37m
Timeline · 3 updates
  1. identified Oct 29, 2025, 04:44 PM UTC

    Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.

  2. monitoring Oct 29, 2025, 05:21 PM UTC

    Microsoft has indicated they have resolved the issue on their side.

  3. resolved Oct 29, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

AWS impact on Datasite platform performance

Detected by Pingoru
Oct 20, 2025, 02:40 PM UTC
Resolved
Oct 20, 2025, 07:10 PM UTC
Duration
4h 30m
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 02:40 PM UTC

    Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

  2. resolved Oct 20, 2025, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2025

Datasite in US, EU, and AU regions was unavailable

Detected by Pingoru
Oct 17, 2025, 01:35 PM UTC
Resolved
Oct 16, 2025, 03:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 17, 2025, 01:35 PM UTC

    Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

Read the full incident report →

Minor June 12, 2025

Analytics dashboards are unavailable in EU projects

Detected by Pingoru
Jun 12, 2025, 01:43 AM UTC
Resolved
Jun 12, 2025, 05:38 AM UTC
Duration
3h 55m
Affected: Datasite EMEADatasite APAC
Timeline · 3 updates
  1. investigating Jun 12, 2025, 01:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 04:43 AM UTC

    A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.

  3. resolved Jun 12, 2025, 05:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2025

Investigating upload and download performance in US-based projects

Detected by Pingoru
Apr 10, 2025, 09:15 PM UTC
Resolved
Apr 10, 2025, 10:14 PM UTC
Duration
58m
Affected: Datasite Americas
Timeline · 3 updates
  1. identified Apr 10, 2025, 09:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 10, 2025, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2025, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 20, 2024

Datasite EU is unavailable; US/AU are not impacted

Detected by Pingoru
Nov 20, 2024, 06:57 PM UTC
Resolved
Nov 20, 2024, 07:50 PM UTC
Duration
53m
Affected: Datasite EMEA
Timeline · 3 updates
  1. investigating Nov 20, 2024, 06:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 20, 2024, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2024, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 8, 2024

Datasite projects are not loading for some users

Detected by Pingoru
Oct 08, 2024, 03:59 PM UTC
Resolved
Oct 08, 2024, 04:12 PM UTC
Duration
12m
Affected: Datasite AmericasDatasite EMEADatasite APAC
Timeline · 3 updates
  1. investigating Oct 08, 2024, 03:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 08, 2024, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2024, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 19, 2024

Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform

Detected by Pingoru
Jul 19, 2024, 02:31 AM UTC
Resolved
Jul 19, 2024, 03:04 AM UTC
Duration
33m
Timeline · 2 updates
  1. identified Jul 19, 2024, 02:31 AM UTC

    The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects

  2. resolved Jul 19, 2024, 03:04 AM UTC

    This incident has been resolved.

Read the full incident report →