Datasite Outage History

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Pingoru has recorded 50 incidents for Datasite: 11 in the last 12 months and 1 in the last 90 days.

Source: status.datasite.com

50incidents recorded
11last 12 months
1last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Datasite in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 2026116 of 744 (2%)
August 202611 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 581 (0%)

Incidents, newest first

Critical August 3, 2026 Datasite login page is not accessible 1h 11m Datasite Americas, Datasite EMEA, Datasite APAC

Started Aug 03, 2026, 05:08 PM UTC· resolved Aug 03, 2026, 06:19 PM UTC

  1. investigating Aug 03, 2026, 05:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 03, 2026, 05:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 03, 2026, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 17, 2026 EU Search Disruption 16h 9m Datasite EMEA

Started Jul 17, 2026, 04:42 AM UTC· resolved Jul 17, 2026, 08:51 PM UTC

  1. identified Jul 17, 2026, 04:42 AM UTC

    We're currently experiencing a service disruption affecting search in our EU region. Some search results may be incomplete while we restore full functionality. We're actively working on a resolution.

  2. monitoring Jul 17, 2026, 02:46 PM UTC

    A fix has been implemented and we are currently working on fully restoring search functionality to affected projects.

  3. resolved Jul 17, 2026, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026 We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available. 3h 37m Datasite Americas, Datasite EMEA, Datasite APAC

Started Mar 19, 2026, 11:23 PM UTC· resolved Mar 20, 2026, 03:00 AM UTC

  1. identified Mar 19, 2026, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 20, 2026, 03:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 3, 2026 Datasite users are unable to log in 12m Datasite Americas, Datasite EMEA, Datasite APAC

Started Mar 03, 2026, 04:15 PM UTC· resolved Mar 03, 2026, 04:28 PM UTC

  1. investigating Mar 03, 2026, 04:15 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 03, 2026, 04:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 2, 2026 Datasite platform is unavailable 1m Datasite Americas, Datasite EMEA, Datasite APAC

Started Mar 02, 2026, 05:11 PM UTC· resolved Mar 02, 2026, 05:13 PM UTC

  1. identified Mar 02, 2026, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 02, 2026, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026 Analytics tab is not loading on Datasite projects 1h 3m Datasite Americas, Datasite EMEA, Datasite APAC

Started Feb 24, 2026, 08:52 PM UTC· resolved Feb 24, 2026, 09:55 PM UTC

  1. investigating Feb 24, 2026, 08:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 24, 2026, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 09:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 13, 2026 Users may be experiencing issues with logging in and overall platform performance 3h 46m Datasite Americas, Datasite EMEA, Datasite APAC

Started Feb 13, 2026, 05:57 PM UTC· resolved Feb 13, 2026, 09:44 PM UTC

  1. investigating Feb 13, 2026, 05:57 PM UTC

    We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.

  2. identified Feb 13, 2026, 07:59 PM UTC

    Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available.

  3. investigating Feb 13, 2026, 08:00 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 13, 2026, 08:01 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 13, 2026, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 13, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 10, 2025 Datasite platform is experiencing degraded performance 1h 28m Datasite Americas, Datasite EMEA, Datasite APAC

Started Dec 10, 2025, 04:47 PM UTC· resolved Dec 10, 2025, 06:15 PM UTC

  1. investigating Dec 10, 2025, 04:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 10, 2025, 05:36 PM UTC

    We are monitoring platform performance.

  3. resolved Dec 10, 2025, 06:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 19, 2025 Datasite US, EU, and AU are unavailable 27m Datasite Americas, Datasite EMEA, Datasite APAC

Started Nov 19, 2025, 07:54 PM UTC· resolved Nov 19, 2025, 08:22 PM UTC

  1. investigating Nov 19, 2025, 07:54 PM UTC

    We are currently investigating this issue.

  2. identified Nov 19, 2025, 08:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 19, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025 Due to a Microsoft incident, some SSO users may be unable to log in to Datasite 37m

Started Oct 29, 2025, 04:44 PM UTC· resolved Oct 29, 2025, 05:22 PM UTC

  1. identified Oct 29, 2025, 04:44 PM UTC

    Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.

  2. monitoring Oct 29, 2025, 05:21 PM UTC

    Microsoft has indicated they have resolved the issue on their side.

  3. resolved Oct 29, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 AWS impact on Datasite platform performance 4h 30m

Started Oct 20, 2025, 02:40 PM UTC· resolved Oct 20, 2025, 07:10 PM UTC

  1. monitoring Oct 20, 2025, 02:40 PM UTC

    Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

  2. resolved Oct 20, 2025, 07:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 16, 2025 Datasite in US, EU, and AU regions was unavailable –

Started Oct 16, 2025, 03:00 PM UTC· resolved Oct 16, 2025, 03:00 PM UTC

  1. resolved Oct 17, 2025, 01:35 PM UTC

    Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

Read the full incident report →

Minor June 12, 2025 Analytics dashboards are unavailable in EU projects 3h 55m Datasite EMEA, Datasite APAC

Started Jun 12, 2025, 01:43 AM UTC· resolved Jun 12, 2025, 05:38 AM UTC

  1. investigating Jun 12, 2025, 01:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 04:43 AM UTC

    A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.

  3. resolved Jun 12, 2025, 05:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2025 Investigating upload and download performance in US-based projects 58m Datasite Americas

Started Apr 10, 2025, 09:15 PM UTC· resolved Apr 10, 2025, 10:14 PM UTC

  1. identified Apr 10, 2025, 09:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 10, 2025, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2025, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 20, 2024 Datasite EU is unavailable; US/AU are not impacted 53m Datasite EMEA

Started Nov 20, 2024, 06:57 PM UTC· resolved Nov 20, 2024, 07:50 PM UTC

  1. investigating Nov 20, 2024, 06:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 20, 2024, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2024, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →