DataRobot incident

Data Connectors Hanging on Creation

Minor Resolved View vendor source →

DataRobot experienced a minor incident on November 4, 2025, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 01:57 PM UTC
Resolved
Nov 04, 2025, 02:32 PM UTC
Duration
35m
Detected by Pingoru
Nov 04, 2025, 01:57 PM UTC

Update timeline

  1. monitoring Nov 04, 2025, 02:32 PM UTC

    Nov 4, 14:32 UTC Resolved - The Engineering team has successfully resolved the connection and processing timeouts affecting data operations in MTS Production. Services are now running stable. Nov 4, 13:57 UTC Investigating - Users in MTS Production are not able to create new Data Connections, the process times out and Data Connection cannot be saved. The issue was reported for Snowflake connection, however other connections may be affected too. The Engineering team is actively investigating the issue.