DataRobot incident

Some Users Are Unable To Login Into US,EU & JP MTS clusters.

Minor Resolved View vendor source →

DataRobot experienced a minor incident on November 20, 2025, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 06:52 AM UTC
Resolved
Nov 20, 2025, 07:23 AM UTC
Duration
31m
Detected by Pingoru
Nov 20, 2025, 06:52 AM UTC

Update timeline

  1. monitoring Nov 20, 2025, 07:23 AM UTC

    Nov 20, 07:23 UTC Resolved - The issue is fixed. Access to the US, EU, and JP clusters is restored. Nov 20, 06:52 UTC Investigating - Engineering is investigating reports of some users not being able to login in US,EU & JP MTS clusters. Please contact [email protected] if you have any questions.