DataRobot incident

Degraded Platform Performance Due to Docker Hub Outage

Major Resolved View vendor source →

DataRobot experienced a major incident on December 5, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 11:09 AM UTC
Resolved
Dec 05, 2025, 11:35 AM UTC
Duration
26m
Detected by Pingoru
Dec 05, 2025, 11:09 AM UTC

Update timeline

  1. monitoring Dec 05, 2025, 11:35 AM UTC

    Dec 5, 11:35 UTC Resolved - The engineering team has confirmed recovery across all MTS and STS environments. No further updates are expected. Dec 5, 11:09 UTC Monitoring - Between 09:04 UTC and 09:17 UTC, one of external providers(DockerHub) had an outage that might have caused temporary delays in starting platform workloads. The issue has been resolved and normal operations have resumed. Engineering is continuing to monitor the system.