DataGrail incident

Privacy Request Intake Forms Experiencing Slow Load Times

Minor Resolved View vendor source →

DataGrail experienced a minor incident on January 8, 2026 affecting Intake Forms, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 08:20 PM UTC
Resolved
Jan 08, 2026, 10:15 PM UTC
Duration
1h 55m
Detected by Pingoru
Jan 08, 2026, 08:20 PM UTC

Affected components

Intake Forms

Update timeline

  1. investigating Jan 08, 2026, 08:20 PM UTC

    We’re currently investigating an issue causing Privacy Request Intake Forms to load more slowly than expected. Forms are still loading and functional, but users may experience increased load times. We’ll share updates as we learn more.

  2. resolved Jan 08, 2026, 11:22 PM UTC

    This degradation has been resolved. All Privacy Request intake forms are loading at normal speed.