dataforest experienced a minor incident on April 22, 2025 affecting Virtual Servers, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Virtual Servers
Update timeline
- investigating Apr 22, 2025, 01:05 AM UTC
We are currently experiencing an outage of the EPYC Rootserver node epyc9754-2. Our team is actively working to resolve this issue. You can check in the control panel if you have VMs on the affected host.
- monitoring Apr 22, 2025, 02:58 AM UTC
Unfortunately, all recovery attempts for the affected node were unsuccessful – the hardware is faulty and will be repaired later. Thanks to our redundant Ceph storage, affected VMs can be started on other nodes. We’ve already begun the migration and the first VMs are back online.
- resolved Apr 22, 2025, 03:19 AM UTC
All VMs were started on replacement hardware.