dataforest experienced a major incident on September 26, 2026 affecting Edge Network (affects all locations), lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 26, 2026, 05:07 PM UTC
The subnet 104.167.24.0/24 is unreachable since 18:57 due to a carpet bomb DDoS attack. We are working on the issue.
- identified Sep 26, 2026, 05:12 PM UTC
45.145.40.0/24 is unreachable since 19:10, too. Connectivity for 104.167.24.0/24 has been restored at 19:09.
- identified Sep 26, 2026, 05:15 PM UTC
45.145.40.0/24 is back online since 19:13, too. We have applied first measures to reduce the impact of the still running attacks and will apply additional traffic engineering later to ensure an equal traffic distribution across our POPs. Our backbone capacity is sufficient to mitigate these attacks, but traffic distribution needs to be optimized.
- resolved Sep 26, 2026, 11:50 PM UTC
Reason for outage: After the recent edge router replacement at DRT-FRA8, some attack traffic was not distributed equally across both POPs for various reasons, and blackholing / prefix withdrawal was triggered for the mentioned prefixes. Our fixes applied shortly afterward have proven effective, and no further disruptions occurred despite ongoing attacks.