dataforest incident

Advisory: Windows Update May Cause "Unsupported Processor" Errors

Notice Resolved View vendor source →

dataforest experienced a notice incident on June 14, 2025, lasting 46d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2025, 11:12 AM UTC
Resolved
Jul 30, 2025, 02:29 PM UTC
Duration
46d 3h
Detected by Pingoru
Jun 14, 2025, 11:12 AM UTC

Update timeline

  1. monitoring Jun 14, 2025, 11:12 AM UTC

    We are currently aware of an issue affecting some customers running Windows Server 2025. After recent Windows Updates, systems with certain AMD processors or running in virtualized environments may experience startup failures or blue screen errors with the message "UNSUPPORTED PROCESSOR." This issue is caused by the latest Windows Update and is not related to our services or infrastructure. We recommend affected customers skip or defer the problematic update if possible. If you are experiencing these symptoms, please contact our support team for further assistance. We are closely monitoring the situation and will provide updates as more information becomes available. Thank you for your understanding.

  2. resolved Jul 30, 2025, 02:29 PM UTC

    Microsoft has released an update that resolves the issue.