dataforest experienced a minor incident on August 9, 2025 affecting Edge Network (affects all locations) and DDoS Protection (affects all locations), lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 09, 2025, 09:31 PM UTC
We observed unusual CPU load on several DDoS filters, resulting in packet loss. The filters were taken out of service within a minute, and we are investigating the root cause. The issue has since been resolved and there is currently no ongoing impact. Only IPv4 traffic with active DDoS protection was affected.
- monitoring Aug 09, 2025, 10:08 PM UTC
We have deployed a software fix to our DDoS protection cluster and brought the filters back online. No further issues could be observed since our initial status post. We are monitoring the situation.
- resolved Aug 11, 2025, 06:08 PM UTC
Since implementation of the fix, the situation is stable, no further packet loss occured, so we are closing the incident. Some minor issues with the new software version have been fixed yesterday.