dataforest incident

Outage of our CRM & Cloud Control Panel

Minor Resolved View vendor source →

dataforest experienced a minor incident on August 24, 2025 affecting PHP-Friends CRM & Support, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2025, 07:15 AM UTC
Resolved
Aug 24, 2025, 11:08 AM UTC
Duration
3h 53m
Detected by Pingoru
Aug 24, 2025, 07:15 AM UTC

Affected components

PHP-Friends CRM & Support

Update timeline

  1. identified Aug 24, 2025, 09:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 24, 2025, 09:53 AM UTC

    Our PHP-Friends billing system is currently unreachable. As a result, crm.php-friends.de is unreachable, too, which makes it impossible to login to ccp.dataforest.net (while existing sessions are unaffected). Placing new orders at php-friends.de is also not possible till the incident has been resolved.

  3. resolved Aug 24, 2025, 11:08 AM UTC

    This incident has been resolved.