dataforest incident
Outage of hosts: epyc9374f-5, ts09, ts10, ts12, ts13, ts14
dataforest experienced a major incident on January 7, 2026 affecting Virtual Servers and TeamSpeak3 Servers, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 07, 2026, 08:55 PM UTC
The issue has been identified and a fix is being implemented. You can check in our control panels if you have products on the affected hosts.
- monitoring Jan 07, 2026, 09:03 PM UTC
The affected TS3 instances were booted on replacement hardware and are available again. Other VMs on the host epyc9374f-5 will remain affected for a bit longer while we apply a BIOS update. This host contains some VMs for our Avoro Power Rootservers. The update mitigates an urgent CPU issue that caused the outage.
- monitoring Jan 07, 2026, 09:23 PM UTC
epyc9374f-5 is back online. The BIOS update was completed successfully. The first VMs are already up, and the remaining VMs are starting one after another automatically. Please do not intervene manually. It may take up to 15 minutes until the last VM is running again.
- resolved Jan 07, 2026, 09:29 PM UTC
All VMs are up.