dataforest incident
[firstcolo FRA4] Power Feed A on Generator Supply
dataforest experienced a notice incident on April 21, 2026 affecting Facilites, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 21, 2026, 08:43 AM UTC
During routine maintenance of the UPS array for the A Feed, a malfunction occurred in one of the UPS modules. As a result, the system switched to bypass mode (automatically as intended), and the A Feed is currently running on emergency power. There was no impact on the IT infrastructure at any time. The datacenter operator is working with the the manufacturer to resolve the issue as quickly as possible and will switch back to normal operation once the issue is resolved. Till then, power on the A feed is not redundant and depending on emergency power. We will keep you updated on the progress.
- monitoring Apr 21, 2026, 12:57 PM UTC
The load on Feed A is back under UPS protection; power is currently being supplied via generator and will be switched back to the utility grid shortly.
- monitoring Apr 21, 2026, 04:57 PM UTC
The A-Feed is now back on municipal grid power and remains UPS-protected, as reported previously. Due to a faulty module that caused today's issue, the UPS cluster for the A-Feed is currently operating with reduced redundancy (N instead of N+1). Repair is scheduled for tomorrow. We will keep you updated.
- resolved Apr 25, 2026, 08:13 PM UTC
This incident has been resolved.