dataforest incident

cloud06-fra01-std outage

Minor Resolved View vendor source →

dataforest experienced a minor incident on July 2, 2026 affecting Virtual Servers, lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 09:24 PM UTC
Resolved
Jul 03, 2026, 04:44 AM UTC
Duration
7h 20m
Detected by Pingoru
Jul 02, 2026, 09:24 PM UTC

Affected components

Virtual Servers

Update timeline

  1. investigating Jul 02, 2026, 09:24 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 02, 2026, 09:28 PM UTC

    We just performed a emergency reboot for this node and continue investigating the issue.

  3. investigating Jul 02, 2026, 09:43 PM UTC

    The emergency reboot is done and we start to boot every seed on this node.

  4. investigating Jul 02, 2026, 09:58 PM UTC

    The system is operational but we keep investigate the root cause

  5. monitoring Jul 02, 2026, 10:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. identified Jul 03, 2026, 03:40 AM UTC

    The issue persists, thus we migrate all Seeds to another node.

  7. monitoring Jul 03, 2026, 04:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jul 03, 2026, 04:44 AM UTC

    All Seeds have been live migrated (without downtime) to another node. We keep investigating the root cause internally.