dataforest experienced a minor incident on August 16, 2026 affecting Datacenter Core Routing & Switching, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 16, 2026, 08:58 AM UTC
We are currently investigating this issue.
- monitoring Aug 16, 2026, 09:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 12:22 PM UTC
Yesterday morning at 10:33, our on-call engineer was alerted to increased latency at our FC-FRA4 location. Initial analysis suggested a false positive, as the issue affected specific network paths to the datacenter rather than all routes. After additional alerts for brief packet loss arose, our engineer escalated the incident to our NOC at 10:48. A partially mitigated carpet-bombing DDoS attack was identified as the root cause, and this status post was published at 10:58. Full mitigation was active by 11:02. Root Cause & Impact Traffic flowing from our EQX-FR4 PoP to FC-FRA4 experienced link congestion. Traffic via DRT-FRA8 was unaffected because the attack was properly filtered at that site. Consequently, approximately 50% of incoming routes were impacted by brief packet loss and latency spikes. Next Steps Following today's internal review, we are implementing both technical and administrative improvements: • Mitigation Bypasses: Implementing additional measures to prevent attack traffic from reaching the datacenter when real-time mitigation fails. • Escalation Process: Refining internal procedures to accelerate incident handling.